Getting Started with SpotOn
We are so excited that you chose SpotOn to help contain your dog - congratulations on taking the first step to living life unleashed! To help you get started, below you’ll find a list of items to review before unleashing your dog in your first GPS fence.
Setup
Follow the steps below, or watch our set up video—a complete guide to setting up your SpotOn GPS Fence system.
Watch Video CTA PLACEHOLDER (need finished onboarding video to be uploaded to media library)
1. Getting Started with SpotOn
Install static contact points (optional) and adjust the strap to fit snugly around your dog’s neck so the points are touching the dog’s skin and you can fit one finger between the collar and your dog.
⚠️ I️MPORTANT: Trim excess strap with scissors. If the dog is still growing, tuck strap underneath temporarily. This does not affect your warranty or eligibility to return the collar.
2. Charge the collar
Connect the charging cable to the charging puck. Align charging puck with the dog icon on the collar and press gently until it clicks.
When properly connected, the collar says “Charging” and slowly blinks green. Solid green indicates it’s fully charged. Charging takes about an hour. The SpotOn collar should be charged daily so it’s always ready to us.
3. Turn on the collar
Find the power button located on the inside of the collar between the contact points. Press and hold the button to power on or off. Hold the button for five seconds until the white light appears and stops flashing (to power on) or until the light goes dark (to power off).
The collar will say “Power off” when powered off and “Power on” when powered on.
4. Download the SpotOn GPS Fence app
Download the app and follow the instructions to create your fence and train your dog.
5. GPS initialization
Before you create a fence, take the collar outside for a few minutes to receive GPS signals. Once the app is connected to the collar (via Bluetooth) the app will display the number of GPS satellites it’s receiving and provide overall signal strength.
Create a Fence
It's easy to set up a fence with SpotOn. Watch this quick video or visit our FAQs for written instructions.
Train Your Dog
Training sessions are a great opportunity to spend time bonding with your dog and are designed to be fun. Training involves two 15-minute sessions each day over the course of 1-2; however, dogs are unique in temperament and learn at their own pace.
Open the app and follow the training props, and view our Training for a preview of what's to come!
The Most Verified 5-Star ⭐ Reviews
Nicole O.
"I would not wanna own a dog, especially me having 7 acres without the spot on collar. Spot on color is a well built collar to me. It’s worth every penny I spent. He is so well trained. If I leave the collar off of him, he still will not go near the containment line money well spent."
David W.
"I had purchased another GPS collar from another company that I had a very bad experience with. So after reading about SpotOn I thought I’d give it another chance. To to my surprise I was really impressed. With all the wildlife we have here, he hasn’t crossed his boundaries so I highly recommend this collar."
Patrick S.
“Works great! Was easy to set up and the training guide was perfect. Our dog quickly learned the fence area and remains safely inside without worrying…
ALL CUSTOMER REVIEWS
Proudly Offering a FIVE-STAR GUARANTEE.
SpotOn stands behind its products and has built our five-star guarantee so you can feel confident in your purchase and ensure it works for you.
90 Days Returns
We offer the lengthiest return policy among competitors! Our goal is to give you and your dog ample time to ensure SpotOn works for you.
1 Year Warranty
Covers manufacturing defects. View full policy here.
Accident Forgiveness
Dogs are dogs and accidents can happen. We offer a one-time, no-questions-asked refurbished warranty repair. If your collar falls off your dog on your property, we can help you locate it remotely. We offer a one-time refurbished replacement if it still can’t be found.
Free Set Up Sessions
Prefer to have one of our in-house experts guide you through the set-up process? While most users find it easy to get started with SpotOn, our technical experts are available to do one-on-one sessions. Email
Free Dog Training
Trouble with training? We offer a free 30-minute virtual consultation with a SpotOn-certified trainer.
Support
As a small business based 100% in the USA, we are one small team that handles new customer inquiries, technical support, as well as setup and training questions.Reach us by phone, chat, or email.
- Phone: 1.603.488.1504
- Toll Free: 1.833.952.1960
- Email:
support@spotonfence.com
Frequently asked questions
Visit our robust Customer Support FAQs and explore some of our top questions below.
Visit Support >