What Separates SpotOn From the Competition?

Still have questions about how the SpotOn GPS Fence works? You’re in luck! Here's a collection of answers to commonly asked questions about the SpotOn Fence. Have a query that isn’t covered here? Contact us at support@spotonfence.com and we’ll get it answered for you!

FAQs about SpotOn Fence

Q: There are so many wireless dog fences on the market… what makes the SpotOn Fence different?

A: The SpotOn Fence is more than just a fence – it’s a GPS-based containment system all housed within a simple dog collar, making it perfectly portable no matter where your adventures take you. Unlike other electric fences, with SpotOn, there are no wires to bury around your property and no base stations to house and plug in – just a collar, a charger, and a cell phone app.

Because there are no wires, that also means no costly installation or pricey repairs. You won’t have to dig up your yard to bury a wire… only to dig it up again for repairs if the wire gets damaged by weather, burrowing critters, or yard work. And unlike wired fences (which limit you to the shape you install) or wireless fences with base stations (which limit you to circular perimeters), SpotOn allows you to create fences of any shape and nearly any size – at no additional cost! 

Additionally, SpotOn Fence works using a series of tones that warn your pup he’s approaching the boundary line before issuing an (optional and adjustable) static correction; other fences only provide one warning tone before issuing a mandatory static correction.

Finally, unlike some of our competitors, we stand behind our product and offer a 90-day guarantee… you can’t beat that! 

Q: How do you use the collar to create a fence?

A: Creating a customized fence is as simple as activating your system, downloading the app and drawing your desired perimeter, and saving your fence. Fit the collar onto your dog, train him to understand and respect the tones, and you’re ready to go.

The SpotOn GPS Fence not only allows you to create a customized fence, but you can also create an fences in Off-Grid Mode – a great option for those who enjoy camping and other adventures in remote areas.

Q: How is this different from a tracker that creates geofences? Can I create a geofence with SpotOn?

A: Yes you can, but SpotOn’s fences are a little bit different. Where other geofences only notify you once your dog has already left the area, SpotOn provides your pup with warning tones, a vibration and an optional static correction to help keep them contained.

Q: What if my yard is too large to fence?

A: We’ve never met a yard too big to fence! While we do recommend that your fence is at least 15 feet away from hazardous areas (due to natural GPS shift) and 80 feet wide at its narrowest point, there’s actually no limit to how large your fence can be.

Unlike other fences, you can fence ANY terrain with SpotOn Fence! Hills, rocks, water… you name it!

Q: How long does the battery last?

A: You’ll get 35+ hours of containment from a full charge when you maximize your battery life  and it only takes around an hour to charge the collar fully. Most of our customers plug in the collar to charge at night, the same way they do their cell phones.

Q: How long does it take to train a dog to the system?

A: We recommend training your pup for 15 minutes a day for two weeks; although all dogs are different, most dogs are trained to the system after this time. Since you’re training your dog yourself, this is a great way to have fun and strengthen your bond with your pup!

Q: I live in an area with a lot of thick tree coverage. Will the collar still work?

A: Dense tree coverage is no problem for the SpotOn Fence. Our Forest Mode feature is smart, and will automatically kick in to increase GPS sensitivity and provide containment as you normally would.

Q: I travel a lot; can I still use the system?

A: SpotOn Fence is ideal for folks who travel often. You can create and store unlimited custom fences at one time, making it perfect for at home, away at camp, the beach, a friend’s house, and more! 

Q: What if I don’t get great cell service on my property?

A: That’s no problem! Since the SpotOn Fence gets it signal using GPS satellites – not cell towers – you’re always covered, no matter how spotty your cell service may be or how wild the weather gets. You don’t need cell service for the SpotOn Fence to function!

And speaking of weather, it’s totally safe to let your pooch use the SpotOn Fence in the rain – in fact, you can even let him go swimming! The collar is waterproof to IP67 standards, so you don’t have to stress over a little water – just rinse it off with tap water when your pup is finished playing in saltwater or pool water.

Q: What happens if my dog gets out?

A: With the optional tracking activated, you have the additional peace of mind that should your pooch accidentally breach the barrier and make a run for it, you’ll receive a notification on your phone and can track him, turn by turn, in real-time, using the app. We know that every second counts! We offer flexible tracking plans that you can cancel anytime, so you can try it out risk-free.

Q: If my dog escapes, won’t static correction prevent him from re-entering the fence?

A: Unlike other electric fences, the SpotOn Fence can tell when your dog is approaching the fence from the outside and will never issue a static correction to a pup who is returning home.

We hope this helps answer any questions you may have about the SpotOn GPS Fence! As always, we are happy to assist you with any other questions that may come up – simply email us at support@spotonfence.com. We look forward to hearing from you!